Swanshine

Terms of Service

Last updated: September 2026

1. Agreement to Terms

By accessing or using Swanshine Cleaning Services, you agree to be bound by these Terms. If you disagree, you do not have permission to use our Service.

2. Service Description

Swanshine provides professional residential and commercial cleaning services in San Antonio, TX and surrounding counties, including standard cleaning, deep cleaning, move-in/move-out, and commercial facility cleaning.

3. Booking & Reservations

3.1 Booking Process

Customers may book services through our website. Bookings are subject to availability and confirmed via email.

3.2 Customer Information

Provide accurate contact info, address, access instructions, and special requests. Inaccurate information may cause delays or cancellation.

4. Pricing & Payment

4.1 Pricing

Prices are estimates based on your information. Final pricing may vary based on actual conditions. We will discuss adjustments before proceeding.

4.2 Payment Terms

Payment due before or at service completion. We accept all major payment methods.

5. Cancellation & Refunds

6. Liability & Damage

For damage caused by our negligence, we will assess, document, and repair or reimburse reasonable costs. Claims must be reported within 48 hours.

7. Customer Conduct

Treat our team with respect, provide a safe environment, disclose hazards. Violations may result in service termination without refund.

8. Limitation of Liability

To the maximum extent permitted by law: Swanshine is not liable for indirect, incidental, or consequential damages. Our liability shall not exceed amounts paid for the service.

9. Termination

We reserve the right to terminate service for violations, harassment, fraud, or non-payment.

10. Governing Law

These Terms are governed by Texas law. Disputes resolved through informal resolution, small claims court, or binding arbitration in Bexar County, Texas.

Contact

By booking services, you agree to these Terms of Service.